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Colombo Beach Hostel · Guest information
Good to know
before you go
From booking and cancellation to check-in and hostel life — all the useful details for an easy, laid-back stay in Colombo
Booking / reservation information
Cancellation policy
Cancellation terms depend on the rate you select. Please check your booking type before confirming.
Flexible booking terms
Deposit Only rates
This property has a 3 day cancellation policy. Failure to cancel within this time will result in a cancellation charge equal to the first two nights of your stay.
No refund available
Non-refundable rates
Your booking is non-refundable. If you choose to cancel your booking, or in the case of a no-show, you will still be charged the full cost of your booking.
Things to note
The little details
Everything else you need to know about staying with us. Tap any topic to read more.
Arrivals & guests
Check-in, check-out & luggage
Check-in times – 1 pm. Arriving early? No problem — drop your bags at reception and get out there. We’ll look after them until you’re ready or relax on the rooftop lounge.
Check-out time: By 11am. Please make sure you and your belongings are out of the room by then. Need to store your bags after check-out? Swing by reception and we’ll sort you out. Running late? You may be charged for an extra night — worth setting that alarm.
All guests can stay up to 14 days within a 28-day period.
Identification
Bring valid photo ID — passport. You’ll need it to check in, so don’t leave it at the bottom of your bag.
Age restrictions
Under 18s are welcome as long as they’re accompanied by an adult (18 or over). Guests wanting to bring children under 16 …this might not be the place for you. No upper age limit — though most of our guests are backpackers in the 18–35 range.
Room allocation
Travelling with friends or family? We’ll do our best to keep your group together, but it can’t always be guaranteed. If you want to be certain, book a private room or secure the whole dorm. All dorms are mixed unless a girls-only dorm is booked.
Payment
Balance needs to be paid on arrival. We accept most cards, cash & UPI.
During your stay
Room access & key cards
You’ll receive a key at check-in for access to the hostel and your room. Lost it? Replacements cost LKR 1,000 — worth keeping track of.
Personal property & lockers
Every bed in our dorms has a personal locker for small valuables. Larger lockers are available throughout the building, just ask at reception about costs. Your belongings are your responsibility, so bring a padlock and use it. CBH accepts no liability for loss, theft or damage to personal property.
Damage to property
If you damage anything during your stay, you’ll be expected to cover the cost. Simple as that.
Pets
No pets in the hostel, please.
Extension leads & adaptors
Extension leads are not permitted. If you’re bringing adaptors, please make sure they’re quality assured.
Other policies
Liability
CBH’s liability is limited to the value of the services booked, excluding any amendment charges.
Personal data
We only store and use the information you provide to carry out your booking and, occasionally, to let you know about other offers and services. If you’d rather we didn’t, just drop us an email at desraramroad@gmail.com.
Errors & omissions
If there’s an error in any of our materials — online or otherwise — we reserve the right to correct it without liability. We’ll let you know about any changes at the time of booking or as soon as we can.
Discretion
All bookings are subject to availability. CBH reserves the right to decline any booking at its discretion.
Refunds & force majeure
In the event of force majeure — governmental action, transport disruption, terrorist attack, acts of God and the like — CBH is unable to issue refunds, and we reserve the right to receive any outstanding payments on confirmed bookings.
Safety & house rules
Guest behaviour
We want everyone to have a good time, and that means looking out for each other. Any guest who compromises the comfort, safety or security of other guests, staff or local residents will be asked to leave without a refund. Respect the people around you. It’s not a lot to ask.
No smoking
Smoking is not permitted anywhere inside our buildings. If you’re caught smoking outside of designated areas, you’ll be fined and asked to leave immediately — no refund issued.
LKR 10,000 fine
No drugs
We uphold the laws on drug use across all our locations. If any guest is found using drugs within our buildings, they’ll be fined and asked to leave immediately with no refund issued.
LKR 10,000 fine
Groups & accessibility
Accessibility
CBH welcomes guests of all races, nationalities, genders, gender identities, ages and abilities. If any guest has specific requirements due to a disability, please let us know at the time of booking so we can make sure everything’s in order before you arrive.
Group accommodation
Group conditions apply to all bookings of 15 people or more. Please contact the property prior to booking.
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